Privacy Policy

1.Introduction

Aronel Home ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your data when you access our website, aronelhome.com ("Website"), and utilize our mobile application ("App").

2.Information Collected

We collect and process the following personal data:

Newsletter Subscription: Names and email addresses provided when subscribing to our newsletter.

Consultation Booking: Names, email addresses, and phone numbers submitted via our Calendly integration.

Contact Form Submissions: Names, email addresses, and any additional information voluntarily provided through our inquiry form.

With regard to our mobile application:

• Users may input information and upload photos related to their items; however, this data is neither collected nor stored by us.
• Any data backups are managed through the user's personal iCloud account, to which we do not have access.
• The App contains links that users may choose to access; however, no tracking of user interactions is conducted.

Future Analytics Protocols

Aronel Home may implement analytics in the future under the following strict parameters:

• Analytics will be conducted using fully anonymized, aggregated data.
• No individual user identification will be possible through collected insights.
• Analysis will be conducted solely to enhance application functionality and improve user experience.

In-App Purchases

The app offers a one-time purchase option for premium features. Payment processing for in-app purchases is handled by Apple through the App Store.

Payment Details: We do not collect or store your payment information. All payment processing and transaction details are handled by Apple and are subject to Apple's privacy and security policies.

Refunds: Refund requests for in-app purchases must be directed to Apple, as they manage the payment system. For more details, please refer to Apple's refund policy here.

3.Use of Collected Information

The information collected is utilized for the following purposes:

• Distribution of newsletters and informational updates.
• Management and confirmation of consultation appointments.
• Responding to inquiries and providing customer support.

In-App Purchases: If you make a one-time in-app purchase, the transaction data is used solely for the purpose of completing the purchase. No payment information is collected or stored by Aronel Home. Payment processing is handled entirely by Apple through the App Store.

4.Aronel Home App (In-App Purchases)

Purchase Information

The mobile app offers a one-time purchase for access to premium features. The pricing and details of the purchase will be clearly displayed in the app before making any transaction.

Payment Processing

All payments for in-app purchases are processed via Apple's App Store. Apple's terms and conditions govern the transaction process, including payment processing, billing, and account management.

Refunds

Refunds for in-app purchases are managed by Apple, not Aronel Home. If you believe you are eligible for a refund, you can submit a request through Apple's official process here.

Terms of Use

By making a purchase within the app, you agree to our Terms of Use. Please review them for further details on how we manage your data and your rights as a user.

5.Third-Party Services

We do not sell, trade, or share personal information with third parties. Our Website is hosted on the Squarespace platform, which may implement its own privacy and security protocols. You may view their Privacy Policy here. Additionally, Google Analytics may collect anonymous data regarding website visits and interactions. All payment transactions are conducted externally through ApplePay and are not processed through our Website.

6.Cookies and Tracking Technologies

The Website may utilize cookies and tracking technologies provided by Squarespace and Google Analytics to collect non-personal data, including website traffic and user behavior patterns.

7.Data Security

We implement appropriate security measures to protect personal information from unauthorized access, disclosure, modification, or destruction. The security measures provided by Squarespace apply to data stored on our platform.

Limitation of Liability

While Aronel Home implements reasonable security measures, no digital transmission method can guarantee absolute security. Users acknowledge and accept the inherent risks associated with digital communication.

8.User Rights

Users have the right to:

• Access, modify, or request the deletion of their personal data.
• Opt out of receiving newsletters by selecting the "unsubscribe" link provided in email communications.

For data-related inquiries, please contact us at privacy@aronelhome.com.

9.Policy Updates

This Privacy Policy may be amended periodically. Any modifications will be published on this page with an updated effective date.

10.Contact Information

For questions or concerns regarding this Privacy Policy, please contact privacy@aronelhome.com

This Privacy Policy is designed to comply with applicable data protection regulations and reflects our commitment to transparent information practices. By using our Website and App, you acknowledge and agree to the terms set forth in this Privacy Policy.